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Digital Product School

During the summer of 2017 I participated with the Digital Product School on the Interaction Design track as part of their first batch. I lead discovery, research, and design to build a smart insurance platform for claims handlers on an awesome team sponsored by SAP. Details about my project can be shared in person; please contact dougnhuynh@gmail.com.

Because of my NDA I can't disclose much about our project, but on a high-level I was able to delve into agile product development with users at the forefront. This opportunity reinforced the idea that our design decisions should be grounded in research in order to create something that is valuable to our users.

Additionally, I've learned so much about the power and limitations of different user-research methods, and how to identify valuable insights. As part of such a collaborative setting, I got to see for myself what sort of magic happens when you bring people from different disciplines together, and I firmly believe it's as close to magic as it gets. 

 

"Doug brought great value to the team and contributed to the development of [this project]. In addition to being a very talented designer, he has strong personal skills that enable him to work effectively with his team members and to motivate and guide them through difficult challenges." 

Adrian Abele,  Head of IxD @ DPS